Requests a differ model or region
Overview
If you have a specific need — a certain model, region, language/dialect, or a custom setup — the slng.ai team is here to help. Our platform is designed to be flexible and responsive to your requirements, whether you're building for a specialized use case, scaling voice features globally, or working in a regulated industry.
We accept Requests for custom configurations, and while not all requests can be fulfilled immediately, we treat every one seriously and aim to respond quickly.
You Can Request:
- ✅ A Specific Model (e.g.
Orpheus-v1
,VUI-Turbo
, etc.) - 🌍 A Specific Region (e.g.
run this in the UAE only
) - 🗣 A Specific Language or Dialect (e.g.
es-419
,fr-CA
,ar-MA
) - 🔒 Dedicated Capacity or Reserved Model Slots
- 🛠 Custom Configuration (e.g. longer clip length, different sampling rate, real-time streaming)
- 🧪 Private or Experimental Models (early access under NDA)
How to Submit a Request
You can send your request in one of the following ways:
1. Slack / Email (For Active Customers)
If you’re already in contact with us:
- Send your request to your account contact
- Or message us in your shared Slack channel
2. API Portal
Coming soon: a dedicated request form in the dashboard.
3. Email (For New Users)
Email us at:
📧 [email protected]
Subject: Voice Model Request: [short description]
Please include:
- Your use case (brief)
- Requested language or dialect
- Region preference (if any)
- Cloning requirement (yes/no)
- Latency or cost constraints
- Expected volume or frequency
Example Request (Email)
Code
What Happens Next
- 🧠 We’ll review your request and assess technical feasibility.
- 📬 You’ll receive a response within a few business days.
- ✅ If available, we’ll provision the model or queue it for rollout.
- 🔄 We may suggest the closest available alternative if needed.
Why This Matters
We believe the future of AI voice is regionally optimized, linguistically respectful, and developer-friendly. Requests help us:
- Prioritize new model support
- Understand real-world use cases
- Improve routing intelligence
- Offer better localization coverage
Quick Links
Last updated: June 2025