Test your agent

The Test agent panel runs your agent live from the dashboard, so you can try it the moment you finish building it, before you connect a phone number or embed it in a page. Talk to it in your browser, or have it call your phone.

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Prerequisites

Before you begin:

• A created and configured agent. See Create an agent.
• For the outbound call channel, an outbound connection attached to the agent. See Place calls from an agent.

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Open the Test agent panel

Open the project and click Test agent. The panel opens on the Web session channel, with a Channel selector to switch between talking in the browser and placing a call.

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Talk to it in the browser

On the Web session channel, allow microphone access when the browser asks, then talk to the agent and read the live transcript as it responds. This is the same browser voice session you ship with Embed in website, so it is the quickest way to hear how the agent sounds before you add it to a page.

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Have it call your phone

Switch the Channel to Outbound call to have the agent dial a number while you listen. The agent needs an outbound connection first. See Place calls from an agent. For the dashboard steps, see Place one call. For repeated or automated calls, dispatch them from the API instead. See Dispatch outbound calls.

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Review the test

Every test session and call becomes a record with its transcript, the arguments passed, and the rendered prompt. See Debug a call.

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Next steps